Frequently Asked Questions
Store Location
Does the company have a storefront? Yes
Payment
Does the company accept ApplePay? Yes
Exchanges
Exchanges are primarily accepted for defective/damaged item or shipping error. Shipping error is defined as shipping out the WRONG product or WRONG quantity. If you would like to exchange for color or brand type, the above refund policy applies as far as standard of the product at the point of return. If this happens to be the case, please contact us at www.nefertitibeautysupplyjax.com
Sale Items
All sale items are considered FINAL SALE. No sale items can be returned or exchanged for any reason.
Shipping
How long does it take to ship? 3 to 5 business days unless the purchase of overnight service
Returns
How are returns made in case of damage? Contact store via email at nefertitibeautysupplyjax@gmail.com
Store Pickup
Can we pick up products in the storefront? Contact Store Owners
Return
Can we return items for any reason? No, only if the product was damaged on receipt with proof.
Price Match
Does company price match? No