FAQ

 

Frequently Asked Questions

Store Location
Does the company have a storefront?  Yes

Payment
Does the company accept ApplePay?  Yes

Exchanges
Exchanges are primarily accepted for defective/damaged item or shipping error. Shipping error is defined as shipping out the WRONG product or WRONG quantity. If you would like to exchange for color or brand type, the above refund policy applies as far as standard of the product at the point of return. If this happens to be the case, please contact us at www.nefertitibeautysupplyjax.com

Sale Items  
All sale items are considered FINAL SALE. No sale items can be returned or exchanged for any reason.

Shipping
How long does it take to ship? 3 to 5 business days unless the purchase of overnight service

Returns
How are returns made in case of damage?  Contact store via email at nefertitibeautysupplyjax@gmail.com

Store Pickup
Can we pick up products in the storefront?  Contact Store Owners

Return
Can we return items for any reason? No, only if the product was damaged on receipt with proof.

Price Match
Does company price match? No

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